Fri Aug 21st, 2015
Robert L. Ortiz
The Southern Ute Drum
Categories: Top Stories
Booking a stay at any hotel can be a daunting task, even for the most seasoned traveler, but booking with Hotels.com can make the choices less confusing, especially when a hotel is given a top award for customer services and top ratings in dining.
The online booking website Hotels.com awarded the Sky Ute Casino Resort honors in, “outstanding service and offers a memorable guest experience,” as stated on the award acknowledging the accomplishment with a Certificate of Recognition.
Hotels.com awarded the resort a 4.5 (4 out of 5) “Excellent” rating, as rated by 851 guests, giving the resort and outstanding 4.9/5 rating.
The casino’s Seven Rivers Steaks Seafood and Spirits was also honored by the OpenTable Diner’s Choice Awards for recognition by it’s “seasoned diners” for excellence, “from cocktails to dessert, they were impressed,” as worded on the award from OpenTable, declaring Seven River’s this month’s winner of the Diner’s Choice 2015.
General Manager of Sky Ute Casino Resort, Charley Flagg said that he extremely proud of the recognition.
“I am extremely proud of the way the Sky Ute Casino Resort presents itself on behalf of the tribal membership, and this award shows that.”
Director of Operations, Travis Garlick added, “The last two years within the hotel industry and hotel management, we are pleased across the board.”
Hotels.com provides reviews of hotels and their amenities, stating on their website, “Hotels.com has over 257,000 hotels in more than 60 countries. Our 14 million hotel reviews will help you find cheap hotels or the best deal in the right location.”
Online travel agencies (OTA) provide stellar reviews of how travelers perceive the resort. They look at factors such as cleanliness, room size and comfort, and staff treatment.
“The resort provides catering services, hold conferences, these are key factors for meeting planners, based on the reputation on these management sites and based on reviews of travelers. These services provide additional revenue for the casino (resort),” Garlick said.