Microsoft support scams on the rise

Mique (Hello) Tribal Community, 


We hope you’re doing well and have had a great summer! The Shared Services Cyber Security Team wanted to bring something to your attention that’s been on the rise – Microsoft support scams. These scams involve fraudsters posing as Microsoft tech support to gain access to your work or home computers, often times by displaying an alarming looking pop-up message in your internet browser. 


Here are a few key things to keep in mind: 


  • Microsoft Doesn’t Initiate Contact: Microsoft will never contact you out of the blue regarding technical issues. Be cautious if you receive unexpected calls, emails, or pop-up messages claiming to be from Microsoft. 
  • Avoid Request to Install Remote Access Programs: Application installations should be performed only with the guidance of a Shared Service employee.  Never install or give remote access to your personal or work computer to someone you don’t know.  Approved remote support software has already been installed on your work system, and Shared Service support won’t ask you to install remote access programs.  
  • Be Skeptical of Requests: If anyone asks for your work, personal or financial information.  Be cautious of requests for changes of payment methods or requests for unusual payment methods like gift cards. Scammers often use these tactics. 
  • Check Caller Identity: Scammers can manipulate caller ID to appear legitimate. Verify the caller’s identity independently using official contact details. 
  • Stay Informed: Scam tactics evolve, so stay updated on the latest by following reliable tech sources. 


If you ever face issues like this, reach out to Shared Services directly at 970-563-5050 or Also, feel free to reach out if you’re unsure about any communication you receive. Your online safety is important to us, and we are here to help. 


Take care, keep vigilant and stay safe! 

Tuvuchi tog’oiak (Thank you very much) 

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