Prescription Benefits of the Southern Ute Tribal Health Dept.

SU Health Services

Greetings Southern Ute Tribal Membership,

The Tribal Health Department would like to continue the effort to help individuals understand the sometimes-complex world of health. This article will cover some, but not all basic information of the prescription coverage within the department. 

All enrolled Southern Ute tribal members have a prescription benefit plan that covers many typical prescription medication expenses. This plan is administered by Silverback RX; their contact information is located on your medical benefit card. Your card can be utilized at any retail pharmacy when picking up your prescribed medications. You can also receive your medications through mail order by calling Silverback’s help desk number listed on your card. 

It is important to remember that not all prescription medications are covered under the Tribal Member Health Benefits Plan and there may be out-of-pocket expenses associated with certain medications that are not reimbursable by the Tribal Health Department. We encourage you to communicate with your prescribing physician’s office and Silverback’s customer service to determine whether a medication is covered under your plan. 

Over-the-counter supplements are not covered under the plan; they are an out-of-pocket expense for the member and not reimbursable by the Tribal Health Department. If you have any questions about your benefits and the Tribal Health Department is unavailable during normal business hours you may also contact the Silverback RX help desk line by dialing 1-855-311-4570 or going to their website at www.silverbackrx.com. 

Thank you for your time and please look forward to the next article where we will be discussing the Tribal Member Health Benefits Plan Third Party Administrator, Forrest County Potawatomi Insurance Department. The THD Benefits Team is continuing to work through the tribally issued “Stay at Home” Order. Office phones are forwarded to assist the tribal membership from 8 a.m. through 5 p.m. — Monday through Friday. 

We hope that each and every one of you are continuing to stay safe and follow the public health orders issued to help slow or stop the spread of COVID-19.

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