Greetings Southern Ute Tribal Membership, 

The Tribal Health Department would like to continue the effort to help individuals understand the sometimes-complex world of health.  This article will cover the Southern Ute Indian Tribal Member Health Benefits Plan Member Portal and Mobile App Access.       

Health Benefits Plan Member Portal and Mobile App Access: As a member of the Southern Ute Indian Tribal Member Health Benefits Plan, you have access to your health benefit plan information via the Gateway Member Portal or the My FCPID Mobile app found in the Apple App Store or Google Play.  These new avenues of communication are user friendly and all out to stay on top of your health benefit plan needs.   

You will be able to do the following: 

• View our health benefits plan card right at the doctor’s office.
• Request changes made your plan like updating member information and requesting new benefit cards.
• You can review dependent information to allow you to keep up to date on the most current information on all your insured members.
• View your own personal claims history.
• Review your health benefits plan summary information.
• Send message to the FCPID team regarding any questions you may encounter.

You have a few options to choose from regarding your access preferences.  You can have access strictly with just the website or application.  You can also use them both interchangeably once you have completed registration; your username and password will work for both.  Each member or family group has their own registration code that you can get directly by contacting the FCPID or by calling the Tribal Health Department Benefits Coordinators, Erika Kososik or Elizabeth “Cindy” Gallegos.  Below are step by step instructions for accessing the website or app.   

For access using the website on a mobile phone or desktop: 

1. Go to https://fcp.vbagateway.com/ 
2. Click on Click here to register and/or enroll.
3. Select Member from thedrop-downlist. 
4. Fill in the following information.
5. Last 4 digits of SSN.
6. Date of birth.
7. VBA Gateway Registration Code: 12345678901
8. First and Last name.
9. Create a username and password.
10. Enter and confirm email address.
11. Click Submit.

For access using the My FCPID application through the Apple App Store or Google Play: 

1. Open the appropriate application store specific to your device.
2. In the search option, type My FCPID and click Get or Install.
3. Once installed onto your device, open application.
4. Click on Register with Gateway found in the middle of the screen.
5. Fill in the following information.
6. Last 4 digits of SSN.
7. Date of birth.
8. VBA Gateway Registration Code: 12345678901
9. First and Last name.
10. Create a username and password.
11. Enter and confirm email address.
12. Click Submit.

Please contact the Forest County Potawatomi Insurance Department with any questions or login issues with the Gateway Portal at 715-478-7448 or 800-960-5479 or email them at fcpinsurance@fcpotawatomi-nsn.gov.  

 Thank you for your time and please look forward to the next article.  The THD Benefits Team is continuing to work through the tribally issued “Stay at Home” Order.  Office phones are forwarded to assist the tribal membership between 8 a.m. through 5 p.m. Monday through Friday.  We hope that each and every one of you are continuing to stay safe and follow the public health orders issued to help slow or stop the spread of COVID-19.